Bunn 12 Cup Two-Station Commercial Pour-O-Matic Coffee Brewer, Black

OK. I was super frustrated that I bought this to get HOT coffee shop coffee, and it was not even close. Then I read this reply to another customer complaint. I found it super helpful. There is a temp probe that dangles inside the hot water tank. It is connected by very thin wire. This probe was touching the sides of the hot water tank inside. Once I adjusted it I had really hot coffee. This should be an automatic check for anyone who has one of these shipped because there will be a high probability of this probe touching the sides. Here is the reply I found helpful:**************************************************************Harry McCall3 years agoReport abuseThe water temperature is factory set by Bunn at 200 degrees. The VP-17’s (whether it’s a ending suffix -2; -3; -4 or -5) basic brewing unit is the same in all Bunn VP-17’s.Inside this main unit, all VP- 17 units have two heaters: The smaller secondary heater element a non adjustable “Keep hot” coil wrapped around the VP-17’s stainless steel hot water pot inside the unit. This is used to keep the water hot after the main element brings the water up to the set brewing temperature of 200 degrees (as the Bunn service manual states).The main heating element is the one that affects the VP-17’s max brew level and this one is adjustable, but you need to verify that the water is at 200 degrees first. To do this, make sure the water pot inside the VP-17 is full of water, then remove the top lip (the lid were the water in poured into the brewer) by unscrewing and removing the screw located atop the unit between the “U” and the “N” above the word BU’NN (name on front). The water fill lid can now be lifted up and removed by sliding it back and off. You will now see a stainless steel slopping fill pan with a drain leading directly into the stainless steel water heating pot. (To check the water temperature you will need a Taylor Classic Instant-Read Pocket Thermometer (sold here at Amazon and supply stores).Insert the stem of the thermometer into the hot water pot fill hole. If the unit’s main element is not running (a boiling sound is heard if it is running and the unit is ready to brew coffee) the thermometer should read 200 degrees (+ or – 3 degrees). If it reads low, remove the four screws that holds the stainless steel vertical plate (located behind the main bottom decanter heater / warmer) and you will find an adjustable thermostat with a plastic knob to set the VP-17’s water pot temperature. Turning the knob clockwise will increase the water temperature and counter clockwise will decrease it.If the thermostat is at its max setting and will not increase the water temperature to 200 degrees, make sure the adjustable VP-17’s thermostat’s sensing bulb that runs into the VP-17’s water heater pot is NOT touching the sides of the pot (this will make it read a false high). If it is not touching the pot sides, be sure it is near the bottom of the water pot (about an inch form the bottom). To do this, the fill pan must be removed. If this is correct, then the VP-17’s thermostat itself is bad and a new must be ordered from a Bunn part house.I love my Bunn VP-17 and ues it twice a day. It is a high quality unit built of stainless steel to last a life time!

Love my coffee pot so far